STANDARD TERMS AND CONDITIONS OF SALE
1. Seller Identification
The seller is an individual engaged in commercial activity under a sole proprietorship status. The company registration will be updated later.
2. Products and Services
The seller offers the following products and services for sale:
- Cosplay
- Prints
- E-books (digital products)
- Event tickets
3. Prices and Payment
Prices are quoted in euros, including all taxes (VAT).
Accepted payment methods are:
- Credit card
- PayPal
4. Delivery and Execution
- Physical deliveries are handled by postal services. Delivery times depend on the postal service and cannot be guaranteed by the seller.
- Deliveries are made worldwide.
- Delivery costs are the responsibility of the buyer.
- Package tracking is available.
- Digital products (e-books) are delivered immediately after payment via download.
5. Right of Withdrawal and Refunds
In accordance with applicable legislation:
- The buyer has a period of 14 days from the receipt of the physical product to exercise the right of withdrawal.
- Digital products (e-books, electronic tickets) are non-refundable once the download has been completed.
- Returns are accepted only if the product is returned in perfect condition, unused, and in its original packaging.
- Return shipping costs are the responsibility of the buyer.
6. Warranties and Liability
The products are covered by the legal warranties in force:
- Legal warranty of conformity
- Warranty against hidden defects
In the event of a defective or non-conforming product, the buyer must contact the seller within a reasonable time frame.
7. Intellectual Property
All content (images, texts, designs) on the site is protected by intellectual property rights and cannot be reproduced without authorization.
8. Personal Data Protection
Personal data management is handled by the Odoo platform. The seller has no direct control over the collection and processing of data. For any questions regarding data usage, please consult Odoo's privacy policy.
9. Applicable Law and Disputes
These general terms and conditions of sale are governed by French law.
In case of a dispute, the courts of Paris shall have exclusive jurisdiction.